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01 - Spa Operations & SOP
Develop and implement professional SOPs, treatment protocols, hygiene procedures, and operational standards for consistency and efficiency.
I'M ALREADY OPERATING
02 - Therapist Development & Training
Strengthen therapist skills, professional etiquette, customer care, service excellence, and overall performance through practical training and coaching.
03 - Treatment & Menu Development
Review and optimize treatment menus, protocols, and services to meet guest needs while considering therapist credibility and business goals.
04 - Cust0mer Experience & Service Standards
Build a 5-star service culture through customer-care standards, hospitality, service consistency, and strategies that encourage client retention.
05 - Team Performance & Development
Improve teamwork and productivity through performance reviewes, feedback, staff development, leadership support, and continuos skill enhancement.
06 - Business & Growth Development
Strengthen the business side of your spa through service differentiation, client retention, sales and upselling strategies, productivity, and revenue-focused thinking.
A TRANSFORMATION IN PRACTICE
Drawing on Ruby's experience transforming Tonic Wellness Colombo, Salus Per Aqua brings a hands-on experience to spa improvement—from SOP implementation and therapist development to treatment protocols, customer experience, team performance, and operational flow.
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The Tonic Wellness Standard
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Your Spa. My Expertise. Your Transformation.
Ruby played a key role in transforming three rooms at Sofia Colombo into Sofia Wellness, a fully functional spa facility managed by Tonic Management.Â
From planning and spa concept development to execution, she helped shape the space around operational requirements, guest expectations, and professional spa standards.
Sofia Wellness — Sofia Colombo
Spa Transformation | February 2026
Horton Place Foot & Shoulder Spa
Spa Transformation | Colombo 7
Ruby worked alongside the spa to help transform and improve the existing space, bringing her hands-on approach to spa development, service, and guest expeirence.
Spa at Marino Colombo 3
Current Spa & Wellness Practice | Colombo 3
Today, Ruby continues to work hands-on in spa and wellness, bringing together her expertise as a therapist, aromatherapist, and product developer.
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Aromatherapy & Massage Oils
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Facial Products
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Customized Spa Products
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